"I booked this taxi as I had a hospital appointment in London after major knee surgery. 2 weeks before.
Our driver was very hands on with my needs as I was on crutches and unable to do much for myself. He also assisted in folding my wheelchair and ensuring both my myself and my mum, where comfortable during our long 2 hour journey from East Sussex to London Bridge Hospital.
We tipped the driver very generously.
"
"It was a problem that the driver was not able to contact us, because he was unable to call an international phone number (my phone number is Danish).
So we did not realise he had arrived in the street, untill we contacted the taxi firm.
The instruction by mail that we recieved before the trip gave us the expectation that the driver would contact us, when he had arrived.
Apart from the fact, that the start of the trip was a bit less smooth than we had expected, the rest of the trip was fine - the car, the driving and the driver."
"My driver, Steve, is outstanding. A safe driver who is very knowledgeable about the Swansea area. I gave the driver a tip directly. "